Privacy Policy
Introduction
Your privacy is a top priority at CityMed Medical Clinic and Pharmacy. This privacy policy outlines how we handle your personal information while delivering exceptional healthcare and pharmacy services. Whether you’re visiting our White Rock or Surrey locations, rest assured that your data is in safe hands.
1. Personal Information Collection
We collect only essential personal information needed to provide healthcare and pharmacy services.
Types of Information We Collect:
- Personal Identification: Name, address, date of birth, and contact details.
- Health Information: Medical history, prescriptions, and healthcare needs.
- Payment Details: Billing information when applicable.
Example: If you use our prescription delivery services, we collect your address and contact details to ensure a smooth process.
2. How We Use Your Information
Providing Healthcare Services
Your personal and health information enables us to offer personalized medical care, consultations, and treatments.
Pharmacy Services and Communication
- Process and fill prescriptions.
- Notify you about medication availability or healthcare appointments.
Legal Compliance
We use your information to comply with Canadian healthcare regulations and other applicable laws.
3. Information Disclosure
Sharing with Third-Party Providers
To ensure efficient service delivery, we may share your data with trusted third-party service providers, such as prescription delivery services or laboratories.
Legal Obligations
In cases where disclosure is legally mandated, such as public health emergencies, we ensure compliance with strict data privacy standards.
4. Data Security Measures
We implement state-of-the-art security measures to protect your personal information, including:
- Encryption for sensitive data during transmission.
- Secure storage systems to prevent unauthorized access.
- Routine audits to enhance data protection protocols.
5. Accessing and Correcting Personal Information
You have the right to:
- Request Access: View the personal data we have on file.
- Request Corrections: Amend any inaccuracies in your records.
6. Data Retention Policies
Your information is retained only for as long as necessary to fulfill the purposes for which it was collected. For example:
- Prescription records are maintained as per healthcare regulations in British Columbia.
- Contact details for subscription-based services are securely deleted upon discontinuation.
7. Modifications to the Privacy Policy
CityMed may update this Privacy Policy periodically. Continued use of our services implies agreement with the latest terms.
8. FAQs on Privacy and Security
Why do you collect my health information?
To ensure accurate diagnosis, personalized care, and effective treatment plans.
Is my data shared with other clinics?
Only if necessary for your care and with your consent.
Can I opt out of data collection?
Certain essential data is mandatory for providing services, but you can manage optional information sharing.
9. Conclusion
At CityMed Medical Clinic and Pharmacy, safeguarding your privacy is our commitment. Whether it’s through our walk-in clinic services in Surrey or prescription delivery services in White Rock, we handle your data with the utmost care and security.
10. Contact Information
If you have questions or concerns, reach out to us at:
Email: info@citymedhealth.ca
Locations:
- White Rock Pharmacy
- Surrey Pharmacy
Relevant Tags
privacy policy, CityMed Medical Clinic, CityMed Pharmacy, prescription delivery, healthcare data security, personal information collection, White Rock pharmacy, Surrey pharmacy, walk-in clinic, patient privacy, HIPAA compliance.