Home Monitoring Program

Providing Tailored Home Care Assistance from CityMed Pharmacy

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*Certain criteria may apply

The Problem

Patients Who Don’t Take Their Medication as Prescribed

According to the World Health Organization, medication non-adherence is a significant problem that affects patient outcomes, healthcare costs, and the overall healthcare system’s effectiveness. Patients who don’t take their medication as prescribed are at higher risk of experiencing adverse health outcomes, such as complications, hospitalizations, and even death.

There are several reasons why patients may not adhere to their prescribed medication regimen. Some patients may forget to take their medications, while others may not understand how to take them properly. For some patients, physical or cognitive barriers may make it difficult to manage their medications effectively.

The Solution

CityMed Pharmacy’s Connected Care

At CityMed Pharmacy, we recognize the importance of medication management and have developed a home monitoring program to address this issue. Our program provides home visits by well-trained Licensed Practical Nurses (LPNs) to manage and monitor chronic conditions. We also provide training on how to use medications and specialized devices such as blood glucose meters, nebulizers, compression stockings, Aero chambers, and more.

Our daily home visits include administration of medications, applications of topical patches, instilling eye/ear drops, helping with inhalers, injections, blood glucose and blood pressure monitoring as per care plan, administering and/or training with Insulins as per Physician’s order. Our program is designed to provide comprehensive care and support to patients in the comfort of their own homes.

How It Works

Our home monitoring program is referral-based. Patients must be referred by their doctor, another healthcare professional such as a nurse, a case manager, or a health unit. The referral form can be faxed at +1 (604) 385-1491 to one of our pharmacies, or your professional can call the referral line at  +1 (604) 385-1490.
DOWNLOAD REFERRAL FORM

Enroll Today

Enrolling in our home monitoring program is simple. There is no charge to the patient except for the cost of the patient’s prescription medication. Certain criteria may apply.

We encourage patients who are struggling with medication management to speak to their healthcare provider about our program and see if it is right for them.

Enroll Today

FAQs

What is CityMed Pharmacy’s Home Monitoring Program?

It is a program that provides home support to patients who need assistance with managing their medications and chronic conditions.

Who is eligible for the program?
Patients who have difficulty managing their own medications due to physical or cognitive barriers, have a history of medication-related hospitalizations or administration errors, or have multiple chronic conditions or complex medication regimens may be eligible.
How does the program work?
The program is referral-based, and patients must be referred by their doctor, nurse, case manager, or health unit. Licensed Practical Nurses provide home visits to administer medications and monitor chronic conditions and provide training on medication use and specialized devices.
What is the cost of the program?
There is no charge to the patient for the program, except for the cost of prescription medication. Certain criteria may apply.
What types of services are included in the program?
Daily home visits include administration of medications, applications of topical patches, instilling eye/ear drops, helping with inhalers and injections, and monitoring blood glucose and blood pressure, among other services as outlined in the care plan.
How can I enroll in the program?

Patients must be referred by a healthcare professional and the referral form can be faxed or emailed to one of the CityMed Pharmacy locations, or the professional can call the referral line at 604-385-1493.