🛡️ A Local Guide to Medical Alert Devices for Seniors in White Rock & Surrey

by | Jul 25, 2025 | Elderly care, Health and wellness, Medical technology, Occupational health | 0 comments

🧓 Why Medical Alert Systems Matter

Living independently is a goal for many seniors in White Rock and Surrey. However, the risk of falls or sudden medical problems makes it essential to plan ahead. That’s where medical alert systems—also known as personal emergency response systems (PERS)—become life-saving tools.

These devices help:

  • Seniors stay safe at home and outdoors

  • Family members feel more at ease

  • Reduce emergency response times

In just a moment, pressing a button can connect someone to emergency help—day or night. Some devices even detect falls without the need to press anything.

✅ What Are Your Options Locally?

We’ve done the research for you! Here are the top 3 medical alert services available to residents in the White Rock and Surrey area.


1. Fraser Health Lifeline Program (Philips Lifeline) – Best Local Support

📍 Website: fraserhealth.ca
📞 Phone: 604‑953‑4960

Why Choose It?

  • 24/7 emergency monitoring

  • Fall detection included

  • Waterproof pendants and wristbands

  • “On-the-Go” GPS for mobile users

  • Linked to Fraser Health’s care programs

How to Get It:
Just call the number and ask for an in-home consultation or a mailed brochure. No doctor’s referral is needed.


2. Life Assure – Canadian-Based, No Contracts

📍 Website: lifeassure.com
📞 Phone: 1‑800‑354‑5706

Why Choose It?

  • No long-term contracts

  • Mobile and home systems

  • GPS tracking

  • Fall detection

  • Free spouse coverage (on some plans)

Cost: Starts at ~$29.95/month

How to Get It:
Visit their website or call. They’ll ship the device directly to your home with easy-to-follow setup instructions.


3. Galaxy Medical Alert – Simple & Budget-Friendly

📍 Website: galaxymedicalalert.com
📞 Phone: 1‑844‑858‑9966

Why Choose It?

  • Affordable options

  • Works with landline or cellular

  • Canadian company

  • Fall detection available


📦 What Comes in a Typical Medical Alert Package?

Most kits include:

  • A base station for the home or a GPS-enabled mobile unit

  • A wearable pendant or wristband

  • Optional fall detection sensor

  • Access to a 24/7 emergency monitoring team

  • Two-way voice communication system


🛠️ How to Choose the Right Service

FeatureWhat to Consider
CoverageHome only or mobile/GPS-enabled?
Fall DetectionHighly recommended for fall-prone seniors
SetupDo you prefer plug-and-play or pro install?
Monthly FeePrices range from $30 to $60
Monitoring CenterCanadian-based centers are a plus
ContractsAvoid long-term commitments if possible

📝 Frequently Asked Questions

Q: Will MSP or insurance cover this?
No, MSP doesn’t cover medical alert devices. But some extended health plans may provide partial reimbursement—check with your provider.

Q: Can I set it up myself?
Yes! Most systems are plug-and-play, and companies provide full setup guides.

Q: What happens when I press the button?
The device connects to a 24/7 call center. If you can’t talk, the system will follow your preset instructions or use GPS to locate you and call help.

Q: Can I take it outdoors?
Absolutely. Devices with GPS allow you to walk, shop, or visit friends while staying protected.

Q: Is fall detection necessary?
Yes. Fall detection can call for help even if you can’t press the button—making it a key safety feature.


🧭 CityMed’s Local Recommendation

After reviewing the best options, here’s what we suggest:

🔹 Start with Fraser Health Lifeline if you want a local team that works alongside BC’s healthcare system.

🔹 Consider Life Assure or Galaxy Medical Alert if you prefer a simple, quick setup with flexible pricing.


📌 Step-by-Step: How to Get a Medical Alert System in White Rock & Surrey

  1. Talk to your loved one or doctor about your safety needs

  2. Call Fraser Health Lifeline (604‑953‑4960) or visit lifeassure.com

  3. Compare devices and plans

  4. Pick your features (like fall detection)

  5. Install and test your system

  6. Add emergency contacts (family, caregiver, doctor)

  7. Check the battery monthly and keep it close at all times


💬 Need Help?

📍 CityMed Medical Clinic & Pharmacy – White Rock
Address: CRU#4, 1493 Foster St, White Rock, BC
📞 Pharmacy: 604‑542‑7780
📞 Clinic: 604‑385‑3535
🌐 Website: www.citymedpharmacy.ca

Feel free to call or visit us. We’re happy to answer questions, help you compare services, or send brochures right to your home. Supporting seniors and caregivers is our priority.


Forward-thinking safety starts with one call. Protect your loved ones today.

🇨🇦 Proudly Canadian and locally owned and operated. Our doctors and nurse practitioners are now accepting new patients.

X