ICBC and WorkSafeBC Claims: Your Guide to Getting Medical Help at CityMed Medical Clinic

by | Jun 4, 2025 | Health and wellness, Health insurance | 0 comments

If you’ve been in a car accident or hurt at work, it can be scary and confusing. But don’t worry—CityMed Medical Clinic in Surrey and White Rock is here to help. We know how important it is to get the right care quickly, especially when you’re injured. Whether it’s through ICBC or WorkSafeBC, our team supports you every step of the way.

Let’s walk through how CityMed helps you heal after an accident or injury.


🏥 Why Choose CityMed Medical Clinic?

CityMed is more than just a walk-in clinic. We’re a family-friendly medical center that offers:

  • Walk-in services

  • Family doctors

  • Chronic condition care

  • Women’s and men’s health

  • Pediatric and senior care

  • After-hours appointments

  • Telehealth visits

  • And much more!

Located in Surrey and White Rock, we’re easy to find. Just search for walk-in clinic near me, family doctor in Surrey, or medical clinic White Rock—and you’ll see us at the top!


🚗 ICBC Claims: Medical Help After a Car Accident

Were you in a crash? Don’t panic. If you have an ICBC claim, CityMed can help you recover with covered treatments.

✅ How to Start an ICBC Claim

  1. Report the accident to ICBC online or by calling them.

  2. A claims rep will get in touch.

  3. ICBC checks your car damage.

  4. You can start treatment right away—with no referral needed.

  5. Bring your claim number when you visit CityMed.

🏃 What Treatments Are Covered by ICBC?

You’re automatically approved for 12 weeks of care after the crash:

ProviderSessionsFee CoveredTime
Physiotherapist25$9520 min
Chiropractor25$7515 min
Massage Therapist12$10545 min
Kinesiologist12$9445 min
Psychologist12$24150 min
Counsellor12$15750 min
Acupuncturist12$11320 min

Occupational Therapy may also be covered if recommended.

💡 Pro Tips for Your ICBC Appointment

  • Book your visits early to avoid delays.

  • Always bring your ICBC claim number.

  • Ask if direct billing is available.

  • Keep all your receipts and submit them within 180 days.


⚠️ WorkSafeBC Claims: Help for Work Injuries

If you were injured on the job, CityMed can assist you through WorkSafeBC claims.

🧾 Steps to Follow After a Work Injury

  1. Tell your employer and WorkSafeBC right away.

  2. Visit CityMed and tell us it was a workplace injury.

  3. Fill out Form 6 (Worker’s Report).

  4. Your employer fills Form 7 (Employer’s Report).

👨‍⚕️ What the Doctor Does

  • We’ll fill out the WCB medical form.

  • We’ll report the injury details to WorkSafeBC.

  • If needed, we’ll refer you to a specialist—this is also covered!

📝 Tips for WorkSafeBC Claims

  • Let the clinic check your claim status before treatment.

  • Always bring any claim documents with you.

  • If you’re approved, most care costs will be covered.


👨‍👩‍👧‍👦 Services for the Whole Family

While you’re healing, your family still needs care too. CityMed also offers:

  • Women’s wellness check-ups

  • Men’s health screenings

  • Kids’ vaccinations

  • Senior care plans

  • Diabetes management

  • Chronic pain services

Plus, we’re open weekends and offer after-hours appointments. So you can get care when it works best for you.


📍 Where to Find Us

White Rock Location:

  • 📍 4-1493 Foster Street, White Rock, BC

  • 📞 Phone: (604) 385-1493

  • 🌐 Website: CityMedHealth.ca

You’ll also find our clinic close to CityMed Pharmacy, offering blister packaging, prescription support, and even compound medications.


❓ Common Questions

ICBC Claim FAQs

  1. Do I need a referral?
    No. Just bring your ICBC claim number.

  2. Is my treatment fully covered?
    Most services are—but check with your provider.

  3. Can I use my own doctor?
    Yes! You choose your clinic.

  4. Do I pay first?
    Some clinics bill ICBC directly; ask first.

WorkSafeBC Claim FAQs

  1. Who should I tell first?
    Your employer and WorkSafeBC.

  2. Are doctor visits covered?
    Yes—if your claim is approved.

  3. Can I see any clinic?
    Yes, but CityMed helps verify your claim.

  4. What if I need a specialist?
    Your doctor can refer you, and it’s covered.


🤝 Let’s Get You Back to Health

At CityMed Medical Clinic, we don’t just treat you—we care for you. Whether it’s:

  • A car crash,

  • A workplace injury,

  • Or just your regular health check-up

We’ll walk with you every step of the way.

📞 Call (604) 385-1493 or Visit CityMedHealth.ca to Book Today!

CityMed is your best walk-in clinic in Surrey and top-rated medical clinic in White Rock—trusted by patients, loved by families. Don’t wait to get the help you need.

We’re here. We care. We can help.

🇨🇦 Proudly Canadian and locally owned and operated. Our doctors and nurse practitioners are now accepting new patients.

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