Introduction

Walk-in clinics are a cornerstone of modern healthcare, providing quick and flexible solutions for non-life-threatening medical concerns. At CityMed Clinic in Surrey, we pride ourselves on offering reliable walk-in services to meet your urgent care needs. Let’s delve into the details of how our walk-in clinic operates and the policies you should know.


What Makes CityMed Walk-In Services Unique?

Convenient Location in Surrey

Situated at the heart of Surrey, CityMed Clinic is easily accessible, ensuring you can receive care when you need it most.

Flexible Hours to Suit Your Schedule

Our walk-in services accommodate busy schedules with extended hours, including evenings and weekends.

Wide Range of Urgent Care Services

From minor injuries to sudden illnesses, our clinic handles a broad spectrum of medical concerns.


Key Policies for Walk-In Appointments

Walk-In Physicians Are Not Your Family Doctor

Walk-in physicians at CityMed Clinic are here to address your immediate health concerns. They are not substitutes for a family doctor and do not offer long-term care. For chronic conditions or routine check-ups, consult your regular healthcare provider.

Responsibility for Follow-Up Care

Your health is a shared responsibility. While our physicians may order tests or suggest treatments, arranging follow-ups for results or further consultations is up to you. Options include scheduling another visit with us or consulting your family doctor.

No Prescriptions for Controlled Substances

To prioritize patient safety, our clinic has a strict policy against prescribing narcotics or controlled substances. Our focus is on alternative, effective treatments to manage your health concerns.

Appointment Timing Is Not Guaranteed

We strive to keep appointments on schedule, but unforeseen circumstances may lead to delays. Patience is appreciated as we prioritize urgent cases.

Physician’s Discretion in Patient Priority

The severity of medical conditions dictates patient priority. Our physicians assess each case to ensure those in greatest need receive immediate attention.


Benefits of Choosing CityMed Clinic in Surrey

Comprehensive Healthcare Services

From minor infections to urgent care, our range of services ensures that most non-emergency issues are addressed under one roof.

Skilled and Compassionate Staff

Our team of experienced healthcare professionals delivers personalized care with empathy and expertise.

Modern Facilities

CityMed Clinic features state-of-the-art equipment to support accurate diagnostics and effective treatments.


How to Prepare for Your Visit

What to Bring

Always carry a valid ID and any relevant medical documents to streamline the registration process.

Understanding Wait Times

Be prepared for potential delays by bringing a book or listening to music.

Signing the Walk-In Appointment Agreement

Signing this agreement ensures you understand our policies, helping us deliver efficient care.


Conclusion

At CityMed Clinic in Surrey, we aim to make healthcare accessible and straightforward. Understanding our walk-in appointment policies ensures a smoother experience for everyone. Whether it’s a minor illness or an urgent need, our team is here to help.


FAQs

1. What should I bring to my walk-in appointment?
Bring a valid ID, health insurance card, and any medical records related to your visit.

2. How do I schedule a follow-up appointment?
You can call our clinic or visit our website to book a follow-up.

3. Can I see the same doctor for ongoing care?
Our walk-in physicians focus on urgent care and do not typically offer ongoing care. Consult a family doctor for continuity.

4. What services are not available at the walk-in clinic?
We do not provide narcotic prescriptions, long-term care, or specialized treatments.

5. Are weekend hours available?
Yes, we offer weekend hours to cater to busy schedules.

Doctors and Nurse Practitioners will be away from December 19, 2024, to January 2, 2025. The clinic will handle calls from 9 AM to 2 PM, except on December 24, 25, 26, 31, and January 1, when it will be closed.

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